About the Series

Customer Experience is the marketers' new battleground. To win, organisations need to deliver a personal and consistent experience at each customer touchpoint. To deliver on consumers' expectations and needs, marketers need the power of AI.

The AI Inspiration Series is aimed at helping modern marketing professionals embrace the power of AI, what's possible with AI, how you can get started, and how other organisations are already using AI to their advantage.

Key Discussion Points

Transform Customer Experience Using AI

The increasing customer expectation and how to respond

How AI can be used at each customer touchpoint to deliver personalised experience

Who is doing it right? Case studies from companies leading in CX

Who Will Attend

CMOs

CDOs/ Digital Heads

Director/Sr. VP/ VP - Marketing

Sr. GM/ GM – Marketing

Senior Marketing Managers

Speakers


Antonia Edmunds

IBM

Deepali Naair

IBM

Jodie Sangster

IBM

Kashyap Vadapalli

Pepperfry

Kerry Lau

IBM

Madhu Dua

Reliance Jio

Navneet Narula

IBM

Prasad Iyer

Taj Hotels Resorts and Palaces

Sheena Kapoor

Edelweiss Financial Services

Srinivas Jain

SBI Mutual Fund

Antonia Edmunds

IBM

Arjun Mohan

BYJU'S

Deepali Naair

IBM

Fakhrul Khan

Manipal Health enterprises

Jodie Sangster

IBM

Kerry Lau

IBM

Mohit Goel

Exide Life Insurance

Rana vishal Singh

Treebo Hotels

Navneet Narula

IBM

Amit Sharma

Max Life Insurance

Antonia Edmunds

IBM

Deepali Naair

IBM

Jasrita Dhir

Fortis Healthcare

Jodie Sangster

IBM

Kerry Lau

IBM

Navneet Narula

IBM

Sachin Vashishtha

Policybazaar & Paisabazaar

Saurabh Saini

Havells

Sumeet Singh

Info Edge India